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Home » Why IMI » Meet Our Team » Meet Rita Bingaman, Customer Experience Specialist

MEET RITA BINGAMAN

THE ENERGIZER

ABOUT RITA

Rita Bingaman is one of our Customer Experience Specialists. Prior to joining IMI, she spent over 30 years in the corporate world, where she gained diverse experience that she utilizes daily at IMI in her dedication and passion for customer service and building & growing relationships with direct customers, clients, or co-workers.

Coming into the commercial trucking industry was both challenging and exciting for Rita, and every day she learns something new. Some of her most valued skills for helping our customers are listening, doing the right thing, and taking the time to understand the individual needs and wants of the customer. Rita tries to see the positive in everything, and if there is an issue or problem, there is no blame. Her outlook is “how can we fix this?”

Rita has three wonderful sons and two (very large) dogs. Her family is involved in animal rescue programs, and she co-chairs a team for the American Cancer Society Relay for Life. She lives in Greencastle, PA, close to her mother and special needs brother, along with her husband’s grandmother, whom they help care for.

GET TO KNOW RITA…

RITA’s favorite Core Value is JOY.

By being creative, servicing, a single mindedness to see others propser… while always being positive, enthusiastic, and fun, all relates to Joy. Of course, Joy then evolves to all the other IMI Core Values.

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RITA'S MOTTO IS...

“Don’t look back, you are not going that way!”

RITA’S favorite part of working at IMI is…

My favorite part of working here at IMI is the dedication and passion that every single person brings to the table. It is a complete team environment, and the core values such as joy, grit, drive, humility, and putting others first, are so evident in every single person.

I'M NEVER SEEN WITHOUT...

Glasses… I have a very bad reading glasses vice… every color to match every outfit!

DO YOU HAVE ANY HIDDEN TALENTS?

I am pretty strong. We have a family flooring business, so it is nothing for all of us to help lift/carry 200+ of carpet up a flight of stairs. Coming from farming background helped also! It can be funny to watch others’ reactions when I jump in and help lift/carry something that is pretty hefty!

WHAT WEBSITE DO YOU VISIT THE MOST?

HGTV… I am a (try) weekend warrior… but have quite a few unfinished projects…